PRIVACY POLICY
Effective Date: 15/10/2024
At WantArts, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using the WantArts website and services, you agree to the practices described in this policy. We encourage you to read this document carefully to understand our approach to data privacy and security.
1. Information We Collect
We collect personal data from users to enhance their experience on the WantArts platform, fulfill orders, and improve the quality of our services. The information we collect includes:
- Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, billing and shipping addresses, and payment details.
- Transaction Information: We collect information about the purchases you make, including the artwork purchased, payment method, transaction details, and shipping information.
- Usage Data: We automatically collect data about your interactions with our website. This includes your IP address, browser type, operating system, browsing patterns, and the pages you visit.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance the user experience and analyze how visitors interact with our website. Cookies help us store preferences, understand user behavior, and improve website functionality.
2. How We Use Your Information
The personal information we collect is used solely for the purpose of enhancing our services and ensuring a smooth user experience. Specific uses include:
- Processing Orders: We use your personal and transaction information to process and fulfill your orders, including payment processing, shipping, and customer support.
- Improving Services: We analyze usage data to understand customer behavior and preferences, allowing us to improve our website, enhance the functionality of our services, and offer a more personalized experience.
- Communication: We may use your contact information to communicate with you regarding your order, respond to inquiries, send updates on your account, or notify you of changes to our services.
- Marketing: With your consent, we may use your email address to send promotional offers, newsletters, and updates about new features or products. You can opt-out of these communications at any time.
- Security and Fraud Prevention: We use personal information to detect, investigate, and prevent fraudulent activities, unauthorized transactions, or violations of our Terms & Conditions.
3. Data Sharing and Disclosure
We respect your privacy and do not sell or share your personal information with third parties for their direct marketing purposes. However, we may share your data under the following circumstances:
Service Providers: We work with trusted third-party service providers, such as payment processors, shipping companies, and email marketing platforms, who assist us in providing services. These providers have access to your personal information only to the extent necessary to perform their services on our behalf and are bound by confidentiality agreements.
Legal Obligations: We may disclose your personal information if required by law, such as in response to a court order, or if necessary to protect our rights, property, or safety, or that of others.
Business Transfers: If WantArts is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you if your information becomes subject to a different privacy policy.
4. Data Security
We take the security of your personal information seriously. We use industry-standard measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption: Personal information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology during transmission.
- Access Control: Only authorized personnel have access to personal data, and they are required to maintain its confidentiality.
- Regular Monitoring: We regularly review and update our security practices to ensure the protection of your data.
Despite our best efforts, no data transmission over the internet or storage system can be guaranteed to be 100% secure. We encourage you to take precautions to protect your personal information when using online services.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. For example, we retain transaction data for tax, accounting, and legal purposes, while your account information is retained for as long as you maintain an active account with us.
If you request the deletion of your personal data, we will take reasonable steps to remove your information unless we are legally required to retain it.
6. Your Rights
As a user of WantArts, you have certain rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you and receive a copy.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal data, subject to any legal obligations to retain the information.
- Opt-Out: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
- Data Portability: You have the right to request a portable copy of your data that you have provided to us in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at support@wantarts.com. We will respond to your request within a reasonable time, in compliance with applicable laws.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience on WantArts. Cookies help us:
- Recognize you as a returning user
- Understand your preferences and tailor content accordingly
- Analyze traffic and site performance
You can choose to block or delete cookies by adjusting your browser settings. However, this may affect your ability to access certain features of the website.
8. Children’s Privacy
WantArts is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child under the age of 18 has provided us with personal data, we will take steps to delete that information.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The “Effective Date” at the top of this page indicates when the policy was last updated. We encourage you to review this policy periodically for any changes.